Compensation can be claimed if the baggage is not found beyond 96 hours of filing a complaint
Highlights
The new offering is in partnership with Blue Ribbon Bags
Vodafone Idea’s baggage protection can be availed with a Rs. 99 add-on
Vi customers must with Blue Ribbon Bags before their flight
ment
Vodafone Idea (Vi) introduced a new baggage protection service with its postpaid international roaming plans on Monday. The new service was launched in India in partnership with Blue Ribbon Bags, a US-based lost baggage concierge service. Available with all postpaid international roaming plans with an add-on, the service will compensate s if their baggage is delayed or lost while travelling via flights. The telecom operator said that the service will provide its s with an additional safety net to improve their travel experience.
Vodafone Idea Introduces a Baggage Protection Service for Postpaid s 731n3h
In a press release, the telecom operator announced the new service for its postpaid s. Baggage protection service is being offered as an add-on service for all postpaid s who recharge their SIM card with an international roaming plan. The company's service will be applicable to all international roaming plans.
Citing a 2024 report by Société Internationale de Télécommunications Aéronautiques SITA), a Switzerland-based IT and communication services provider for the air transport industry, the telecom operator claimed that more than 36 million bags were mishandled globally last year, which raises concerns about baggage security for travellers. Vi stated that the new service is being introduced to provide s with an additional layer of safety for their luggage.
To avail of the service, Vi postpaid s will need to first purchase an international roaming pack, and then activate Baggage Protection at an additional cost of Rs. 99. s will also have to with Blue Ribbon Bags before their flight While travelling on flights, if a finds their baggage to be lost or delayed, they will have to file a report with both the airline as well as Blue Ribbon Bags within 24 hours of landing.
The lost baggage concierge service provider will then track and expedite the return of the luggage using its global network. In case the baggage is not returned within four days (96 hours), Blue Ribbon Bags will provide a compensation of Rs. 19,800 per bag to the . Notably, the compensation can only be availed for up to two bags per .
Akash Dutta is a Senior Sub Editor at Gadgets 360. He is particularly interested in the social impact of technological developments and loves reading about emerging fields such as AI, metaverse, and fediverse. In his free time, he can be seen ing his favourite football club - Chelsea, watching movies and anime, and sharing ionate opinions on food. More